Keen Advisor

Especially the new update - the app really flows and is so easy to use . Love the new darker green color as well .

Great app til yesterday. Now refuses to work on either of my phones.

This app has always had issues. It didn’t work for me for over a year, and then one day it was updated and worked fine. After it updated again today, the app just doesn’t even open at all now. I have been relying on it for my work and now it’s not even usable again. Very frustrating.

New update absolutely broke the app DO NOT UPDATE, it force closes and I can no longer open it

I have been trying for a few years now to become and advisor and it never lets me submit an application and I have been on the app before it was popular and it still won’t let me submit and some people have advisor accounts who don’t even use it like a friend I k with but yet I can’t even get my application submitted

So convenient to use. Need to know

I have this app on both iPhone and iPad and I remember that it used to have an iPad specific app that had a full landscape view. I guess they got rid of that one and now we’re just stuck with the iPhone app that looks ridiculous on the iPad. Not helpful!!

I am a new advisor and I find the app to be a bit wonky sometimes. It will not always change to “offline” and sometimes unless I go onto a computer cannot trust what my status says, whether online or offline. I just changed my status to offline about 45 minutes ago, received a client chat request despite my online status. This seems to be a common complaint BUT I do love the idea of the app and hope improvements keep happening.

The app is a great idea. I notice a few things that would be very helpful (I guess I could be missing it ) the chat is very slow to connect . If has disconnected several times before client had a chance to connect. Also, it would be very nice to see the notes of a client before connecting . Have not been able to do that. If the efficiency were better I would use it quite a bit more. Thank You.. Ron

But when I want to work on my computer I literally have to delete the app because it signs me in when I start taking chat on the computer and continues to ring on the app even after I’ve answered the chat.