Kemper Auto Insurance

Doesn’t work at all. Automatically opens the web browser and have to access all information there. Absolutely useless and a waste of space.

It’s such a struggle trying to pay a bill through this app. It does not let me log in even if I change my password, or make a quick payment. Don’t get this app and go to your local Adriana’s insurance to pay. I also recommend to complain to them as this has become so unprofessional. They need to fix this app because people rely on this app to pay their bills and then they end up with a late fee. Now a days there’s a fee for everything and they’re just trying to pock money out of people because they fee to even pay your bill. Always make sure to pay 3 days before so that if this app does not work you have time to go in person and complain and pay there.

The App does not match the preview pictures in the App Store. This App is now difficult to use. There is no Home Screen. It does not tell you when your payment is due. It keeps asking you to sign in over and over. Do you listen to your customers? Some critics and complaints have been raised by customers for over a year and not a small change has been made. This is so deceiving! Please, do something!

I would have gotten insurance somewhere else if I had known I would have to use this app. It’s not really an app, it just directs you to a website that redirects you to a ‘new’ portal site. But your credentials won’t work and the password reset link does not send an email.

THIS APP IS TRASH!!! FOR THE AMOUNT OF MONEY THEY CHARGE ME FOR INSURANCE AT LEAST I SHOULD BE ABLE TO USE A APP THAT WORKS!!!

There’s no point in having the app anymore. It hasn’t been working for a few months now. I can’t even make a payment on it. So pointless.

This app was terrible and somehow got worse. Now it doesn’t even open, it redirects you to safari. It doesn’t have my current card I had saved on there, it has an expired card saved instead somehow! Terrible!

The app will not allow me to sign in , when I try re register it says I already have account. So I can not access the full account, all I can do is do quick pay . I am trying to print a new proof of insurance and can not make it past the log in . After the last update it has not worked at all . I have called for help and it still will not let me into my account. Says I already have an account then says I don’t . Please fix these issues , it makes things very hard to make payment and to keep updated insurance proof .

Honestly this app used to be good but now I can’t even see anything from my insurance because it takes me to a website and I don’t even know any of my account information because it was never sent to me. I hate it.

The app worked great, they switched over to Kemper, Losing the infinity, we had to create a new account and it worked fine for 2 months maybe. Now it’s a waste of space. Reinstalled and still takes me to the internet page..