Key Cars Bedford

A price is agreed online and then they will change the price on arrival and claim it’s a glitch in the system. Rude, avoid.

Key cars have upgraded their app, unfortunately it isn’t as good as it looks. It takes 10 minutes plus for the app to search for a car for you, it’s slow and extremely temperamental it will often kick you off the app and will close down meaning you have to go through the booking again. The old app was much more simple and better quality. The old app didn’t look great but it worked. The newer app looks great but doesn’t work. I feel like they have spent a lot of time and money into making the app look appealing, but with that said they have wasted a lot of money as the app itself is awful.

I do prepaid online when booking. And driver ask me to pay after finish. So I paid twice for one usage of taxi. Scammers there. Not recommend for anyone.

Best service very reliable.

You pay for a taxi on the app using your card, only to be told you need to make up the extra with cash in car?

I’ve had a great experience with the app. I like that you can track your taxi on a map. Really useful. All transactions have be quick and easy and great when you don’t have cash.

Very very disappointed that you have removed credit cards from the application AGAIN!!!! Please stop messing around with the app

This app is useless, the drivers don’t see the map where you set up your location and it generates lots of confusion.

So many problems with this app as well as a booking fee that was taken out of my account that I never got back!

This app is too temperamental you end up wasting loads of time trying to set up payments only for it to state it can’t do it! Just phone them it’s less stress!