Kiwi Central

New app update always logs me out and I have to log in every time I use it.

Please consider fixing the login screen, every-time I re-enter the app it makes me sign in again. Overall good layout but login experience lets it down.

I don’t like change unless it’s for the better and as I can’t figure out how to set my hour of power, it’s worse than useless to me.

My review is purely based on the App and not services. Apparently I am not able to login sometime lately on the app wherein I can login on the browser which is annoying when I want to set free hour power.

The old app used to be great. The new wheel based time changing is very fiddly to use. Also the iPad app performs poorly on the iPad mini and the forced landscape orientation is slightly annoying. Also one feature request - if you cannot automate the hour of power as others have requested, can we get an api or Siri shortcut to change it quickly than doing it via the app? Thanks.

Ever since the update I’ve never been able to log in, when I try it just says “oops, there’s something wrong at our end” - yes, there is. It’s annoying because I like to check everything on the go, and I tried the chat and they just told me the usual stuff by reinstalling from my end, which hasn’t worked. I’d say it’s been about 4 months, and I tried today and still nothing. I can log in on the website though, so they need to fix this.

Hi there, for some reason every time I use the app now it logs me out. This is such a pain. Otherwise great app but this should be an option to stay logged in.

Too much crud on the app regarding C02 & whether or not things are GREEN ENOUGH currently. They can’t even load the broadband feature onto the account within the app it just defaults to ‘want to join EK broadband’. If I could give them less than 1 star I would. Sort it out Electric Kiwi & stop with the cheap & nasty she’ll be right amateur stuff.

App is great, however if you change your hour of power a few minutes before you want it to start there is no notification that the hour of power started. I have the notification set at 10 minutes before (which I want to keep) but it would be good if there would be another one when it actually starts. It would be nice to have a green light showing in the app as well so you know when your HoP is active. Just a small HoP with a green light next to it in the top corner would be enough

Since the redesign HOP notifications have been broken despite reinstalling app etc, 5/5 once fixed