konectbus

Bus never arrives on time .

Possibly the worst service anyone could receive u are better off getting a lift from stevie wonder

Honestly never travelled with such a disgusting bus service. Awful buses from the 90s. Break down all the time. Always late. Never gets you anywhere on time. Rude drivers. Costs more than the excel. Yet the excel has wonderful buses and is always on time. Now got to divert AGAIN because one of the buses has broken down, AGAIN. Get some new buses you utter cheap stakes. Awful company! Only ever use as a last resort. Greedy idiots in charge of this company

At last there is a site which is informative and easy to use.

I used this app the first few times I used park and ride purchasing a ticket while I waited for the bus then used it on boarding NOT ANY MORE! You can no longer buy single tickets and the bundles of tickets are more expensive then buying single tickets on the bus 10 tickets for £30 that’s £3 each it’s only £2 on the bus and your partner rides for £1

Bought a ticket online, loaded the app, saw the ticket Q code - so far so good. The app says while it is open, it turns off Apple Pay / wallet so you’re not double charged when scanning on the bus. That’s not true - I had to actually delete my payment card from Wallet to stop it getting charged. The Q card also failed to be recognised on both bus journeys. Utter garbage and potentially costs you double

The app times themselves are occasionally right, but you can never rely on them. I've been told that the bus won't be near me for another 10 minutes, go to refresh it and it says it's two minutes away. Have also been waiting at the bus stop for 15 minutes when the bus is supposedly 4 minutes away

The timetable for the 5B only displays as far as Horning on my phone.

cant activate a ticket without an internet connection