Lancet Labs Mobile

You really need to fix this app. This is an app for blood work and results which is incredibly important! It’s not a shopping app. Please invest in ensuring this actually works and I can get results at any time. 75% of the time it tells me the patient isn’t available.

Won’t load patient information or profile even though the patient is active. It says that they’re not online for days now. You need to sort this out, people need access to the information and cannot get it.

I cant get past register as it says there are multiple surnames with my ID. And no solution offered. Perhaps they should check with home affairs! Why launch an App at this level of uselessness

Pin is never sent so it’s impossible to register!

Again, another two surnames error. What a useless app. Why it doesn’t just use your ID is beyond me.

Woww i cant register and hence cant use the app!!! What a waste of time and inconvenience!!!!!!

What a lot of crap Can’t even register

Downloaded the app only to find I couldn't even register! Perhaps it's because I don't have a South African ID number (I am a temporary resident) but surely a number of patients might not have SA IDs and the app should be able to cater for this.

Results are not loading. Keeps crashing each time I try and load my results, some results do appear at all.

I’m not really a fan of downloading an app just to view my lab results. Could you please develop a web app instead?