Lasting Change: Habit Builder

Ich habe das Buch bestellt und die App heruntergeladen. Die App konnte kostenfrei getestet werden, jedoch erscheint das Abo nicht in den Einstellungen des Handys. Auf einmal hatte ich eine Belastung von 56 Dollar auf der Kreditkarte. Ich habe den Support angeschrieben, dass ich kein kostenpflichtiges Abo abgeschlossen habe und das sie alles löschen sollen. Die Rückmeldung war sehr freundlich, jedoch wurde ich gefragt, was nun meine Feage sei. Ich habe nochmal klipp und klar geschrieben, dass alle meine Abos gekündigt werden und ich will dafür eine Bestätigung. Es kamen nur Ausreden, die Kündigung wurde mir nicht bestätigt. Ich habe nun meine Karte soerren lassen, damit keine Gebühren mehr verrechnet werden können. Die Firma habe ich gemeldet und die Zahlung als Betrug gemeldet. Finger weg von dieser App und allem, was damit zu tun hat!!!

Like other reviewers, I also ordered a book which is useful, but had no record of an app subscription. I was charged by Effecto and had to google search their customer support email to figure out why I was being charged. Luckily they replied back letting me know the link. I never even used the Lasting Change app.

I purchased their digital book (which requires an app subscription). Although I had no problem receiving their marketing emails I have not received any login details, link for the digital book download or response from customer service. Just check online reviews(pity I didn’t do beforehand) to see that this is not a trustworthy service. I am disputing charges with my payment provider and this company is telling me “no refunds as we delivered the service” which is simply not true

You will get charged a recurring fee even though this app does not show in your subscriptions nor is there a way to cancel within the Lasting Change app. The company will not provide a refund for charges for future months. There is not a valid reason to charge anyone for a future service they do not want. And the app is useless. You can use a paper checklist for the same results.

Doesn’t integrate well with other apps. Yet another app that requires you to update everything manually. Not aesthetically pleasing overall feels like more work for little value

This app is just ok. The book is better. However, it is very difficult to cancel the subscription. It cannot be done on the app and nothing shows on your account that the auto renewal has been canceled. I won’t know until I see if I am charged or not. Beware.

First off, I was kind of forced into purchasing a subscription to the app. I really just wanted the “personalized” book, but they hiked the price of the book if you don’t buy a subscription to the app. I didn’t use the app at all, I’m sure it works for some people, so I won’t make any comments about the app itself. As soon as I purchased the subscription- I made sure I canceled it so that when the (I think) 3 month plan was over - I wouldn’t get charged again. That wasn’t the case. I got charged 53.99. I noticed it the day it was charged, so I immediately emailed customer service to explain everything and ask for a refund. They got back to me saying they went ahead and canceled my subscription (again, mind you!) but being that the new term already started, they couldn’t reimburse me. I emailed her back and asked her to reconsider being that it was the same day that they charged me and that I had already cancelled so it was their mistake. I never got a second reply. I’m guessing this is how the company makes their money. Such a scam. If it’s such a life changing app, you would think they’d be accommodating to their customers. Really disappointing. Maybe this is why people stick with the big companies like Amazon- as much as I hate it, I would have been reimbursed- no questions asked.

I have an account and am logged in on the app, but when I try to cancel my subscription online it says there’s no account with my email. It’s not even listed as an active subscription under my Apple ID but yet they are charging me. This app isn’t any different than what I can do for free with other apps or my apple health app.

There is no clear way to unsubscribe and it is auto renewed every three months. I’ve wasted $106 on an app I never use!

This app is completely useless. It’s not different than the rest of the garbage apps out there. They try to put too much in without building in proper automations to keep people from having to do hours of work a day just talking about their day? Bro, i want a focus and activity necessary to help build the change. I don’t need a full blown psych ward evaluation every single day. And the “habits” omg it’s pointless. It just adds a check box and tells you “see how you feel after X days of this” I didn’t need to pay 80 bucks for the book and app to do the same work I already do on my own. What a wasteful product. Like I said I really hope the book is better. We will see. I probably just lost all that money regardless.