LBS Financial CU

I just downloaded the app. I keep getting an SSL error. What’s up with that?

With this app. It is not loading for the last 3 weeks .. not sure why .!!

I went in and was greeted with open arms and a warm good morning! I decided to reopen my account with lbs after trying out the not so better credit unions, boy was this the best decision ever! I forget her name I believe it was Maryam but she works at the Cerritos branch and she was a Joy to work with! She was efficient but detailed and briefed me about all the updates since I’ve been gone! This bank puts customer service and & family feel first AND their banking products are amazing! I’m looking forward to a long future with them! The only reason I’m giving them 4/5 and not 5/5 is because they don’t have debit card controls on the app to lock your card or Dark mode. IF THEY HAD THOSE 2 THEN 5/5 ACROSS THE BOARD!!!

Very disappointed with the most recent update in their system. The fact you can’t access your credit card history from the main screen is annoying and time consuming. You have to go through the side bar, click on credit card center, wait for it to load, then select recent activity, wait for it to load again and if you are not seeing what you want in your credit hard history, you have to do this process again and select a different screen. You used to just click on the credit card screen from the main screen, however, this is not possible anymore. Additionally, payments to your credit card do not reflect right away either, they used to post right when you made a payment and now it doesn’t even reflect pending payments you’ve made. Disappointing

My Bank Long Beach Federal Credit Union is just like going to a neighbour’s house who’s a good friend. I go to the one in Long Beach located 10 TH and Xinimino (so) anyway when I go in there I always get to see everyone I know. Oh they are all so wonderful and helpful to see that if their are any issues that you want information on they are pleased to do so. I have had many issues with my account as I am getting hacked all the time. The man “David” who handles charges on your account that you didn’t make and he gets your money back for you. I have my Debit Card blocked many times, but it’s my Bank protecting me!!! One time I had a woman who somehow hack my account and she took out over 600.00 plus so when I saw it he did an investigation and found out that it was not me, but the person who hacked my account. David got all my money back. Oh they gave me a new card. I was looking at my account and noticed an unusual amount of money that was said eBay Well thank goodness that I had a new card because she was trying to buy 375.00 dollars on the old card so it never went through!!! There is this very small Woman who is a Manager or has a high position at LBFCU she is so adorable and she always lets me know her opinion of me when I come in the door. Sometimes I just don’t feel so good and end up going to the Bank looking like I was going to clean out my dirty garage. My hair with the fly away look and my outfit looks like I finished cleaning my garage,lol. Then there are the times I look like myself and she always gives me her approval. Don’t get me wrong she is not being rude or critical of me it’s just a little game we play. You never have to wait very long at all inside or outside at the walk up window. Don’t touch the Aquarium ok as it scares the beautiful fish in their water home. Deborah Wesson P.S. Tell Lori hi for me and the little one who tells me if she approves or not,lol. Join today it’s free.

This app helps me so much as I am a single parent of 4 & I got the bank in my pocket & can pay bills, transfer money ect, without worrying about going to the bank or adding more errands to my day to day. Love this app, Luis Moreno

Lorie was awesom in your 10th st LB location Please tell her thanks from Margie🌺

This site has made changes in their system. Difficult to follow.

I am beyond unhappy with the new credit card system and considering closing my visa account

Awesome service