Le Blanc Spa Resorts

App is worthless, unable to book excursions through or dinner reservations! Had to delete the reinstall just to see my name. STILL unable to book stuff! What’s the point of this app?

This version is broken. It does not display the billing information on the iPhone devices. When tried the app crashes.

We all know le blanc is an awesome resort. No kids, top tier food and drinks for an all inclusive, beautiful venue and great service. The app worked great, however just note the following: DO NOT activate account on the app until after you’ve checked in and your wristbands are activated. You must check in for the app to work as intended.

Day 3 of staying at Le blanc and the app doesn’t work at all and what’s the point of making me download this app when I can just physically talk to someone in concierge?

When the app isn't working with infinite loading, try signing out and re-sign in. It would make the app working.

The app won't allow me to make reservations for restaurants. I've paid THOUSANDS of dollars for this resort and am told I can only make reservations through the app before the trip and nothing loads. Spinning and then results in a blank screen and frustration

The absolute worst app and initial customer service I have ever received. You have to wait for about two minutes per screen and then when you get to dining for example it’s totally blank. On first entering I could ‘find reservation’ which was great. Now it is asking me to confirm reservation number. I enter the confirmation number emailed to us and it doesn’t accept it. I ring the suggested help number and am sent to some medic necklace purchasing line! Truly appalling. Not looking forward to the stay if this is the level of detail they offer.

Trying to schedule our reservations ahead of time and the tabs don't load or work correctly. So far i haven't been able to view the restaurants, reserve or schedule any excursions. I also cant find an email address to report the issue. Super nervous about getting there and everything is full. Deffo needs an upgrade or back up system so customers can schedule ahead of time seamlessly

After you book your reservation, you have to schedule all your exercise classes and spa treatments because they fill up very quick. Use the app to get your appointments!

I have tried multiple times to log in. Even after resetting my password, the app doesn’t allow me to log in. I just get a blank error message.