Let’s Eat Cayman Food Delivery

Drivers often collect food late so food is cold then take an hour to deliver when customer service say they should be 10 minutes. They don’t update the app so you can’t see what they are doing or where they are. Customer service act like robots and don’t answer your query in full and rather than a police make things up and blame restaurant when it’s actually there fault. It’s also painful because a manager is never available and they refuse to give refunds when they are due

After purchases on Let’s Eat, there were a series of over ten transactions for PayPal on my credit card. The bank think the breach is Let’s Eat. It happened twice. Beware!

AVOID AT ALL COSTS! Double charged me on an order 4 weeks ago and now refusing to refund it stating over and over again that they will “follow up with their accounting department again”.

App does not allow me to enter my card info to complete purchase

I’ve tried the app again but still the service is terrible. It would be good if you could pay additional to get a single delivery made rather than the driver delivering to multiple locations before getting to you. Have had my order delivered cold every single time and the customer service will simply ignore you if you point this out.

I used to love this app. But recently the service has been absolutely horrible. The customer service is rude and constantly blaming late and poorly delivered food on the vendor and not themselves. They never update the status of the order because they are driving around delivering too many meals at once. The food usually arrives cold or Luke warm. Do Better!

There is no possibility to pick up food from wingman

I have many instances of poor service. I try to be understanding but I find that my food is delivered cold, delivered very late and the customer support is painfully inadequate. Come on respond to complaints and be prompt with complaints

Lots of restaurant’s with variety of foods!

Subway is only 6 blocks away and both times I could have walked there, ate, and walked back in half the time my orders took. Both times it took over a hour. The roasted chicken was ice cold and the bread is soggy (even when I didn’t add Mayo the second time). I even sent a complaint the second time that my food is sitting there waiting and they tell me that it’s 25 min prep time (for Subway!!!) Even with that it’s been 38 mins so it’s ready. Took 68 mins before my food got here even. Food services to use are Uber Eats, Grub Hub, Door Dash, and Food Dudes!!!!!