Lifesum Calorie Counter & Diet

Love this app. Unfortunately, since the last update the app keeps freezing & I have to force close it (sometimes more than once) for it to start working again. It would have been 5 stars if it wasn’t for this issue.

The Ap would be better if when you scan a food with a bad rating it suggests an alternative product. Also it would be great to set a permanent intermittent fasting block out time instead of having to set it every day. Otherwise it’s a great Ap. I would renew my subscription if these items were introduced.

Great-looking app, lots of options but I have SO much trouble logging daily food. It’s very weird, sometimes I log 3 separate items for lunch and it all comes up as 3 copies of one item. Sometimes it doesn’t log anything at all, even after picking items and selecting “done”. Sometimes there isn’t even an option to pick dinner or snack as it doesn’t pop up. It’s driving me crazy! It throws the daily totals out and I have to constantly quit and reopen the app before it goes back to normal. Please address it!

Not at all accurate even after linking with the health app. It shows way less cal burned than what my phone and Apple Watch do. Took me a couple of days wondering how I couldn’t hit a calorie deficit even though I walk 10km a day, do a 30 min workout and only consumed 1200 cal that day. App says I only burned 3084kj when I actually burned over 10,000kj

I like the design of the app and the recipes but for some reason the app is SO slow to add food or any other information to that I stopped using it. On a Pro model phone with fast network speeds it takes 5-10 seconds to open and 5-10 seconds after hitting add on any item, food or water. I had an annual subscription and everything but I’ve cancelled it.

Aesthetically this app is great I like the layout. But use of the app is not intuitive. I also found the nutrition information for some products to be inflated… what made me move back to my fitness pal though is the fact that once you select a “program” you can’t delete it and go back to having no program at all. So I could then not select my own calorie goals as it blocks you from editing anything based on that program. Very restrictive if you have a PT and calorie deficit goal for example. Still heaps of work to do on this app guys and please review your nutritional metrics so they are accurate.

Reported bugs, waited months for an update and resolution. No response when following up on support. Why build in live chat with support if you don’t respond to messages after days???

Customer service was poor. Took them 3 days to get back to me on questions on why the app didn’t immediately change to a paid one. Calories and foods macro nutrients are inaccurate. I don’t know which databases they are using but they need to get it fixed up. If you join Lifesum subreddit, everyone posts on how inaccurate and slow customer service is. Waste of $ and typing in food for incorrect information.

I implore people to give premium a go. It seems rather silly to use an app like this which can come off as rather dogged in its approach and attitude. But it’s helped me lose weight and if I eat healthier in the process. So be it.

Honestly since using this app I have watched my body change in the best possible ways. I’m not scared to eat for the first time in a long time