Unreceived Purchase and Poor Customer Service
I recently made a purchase (TransUnion Credit Score Report) on the LISTA PH app, but I never received the report I paid for. No files to download. I reached out to customer service for help, and after waiting for what felt like forever, I was given a response that was far from satisfactory. Instead of resolving the issue, they simply asked me to repurchase the item. This is unacceptable and has left me frustrated. I expected better from this app. I hope LISTA PH takes this feedback seriously and improves their service. 👎👎👎👎