Livescribe+

This is pretty terrible for iOS…when I open up the app on iPhone nothing was there... Pages blank, functions unusable, and the pairing functions 😡😡😡😡i went in circles with the help pages to end up not getting connected to my phone. After I did the BT back & forth, still nothin. Kept getting that the device list connected was full but after removing old things from my phone, I figured it was the pens list ..I tried to update the firmware but could get it to work until I Decided to try my android.. and boom. App works, pen was found and I removed the devices from the settings. Really bummed because my office is Mac & iOS only :(

Update And I willl continue to update this review until this company fixes this garbage product. 1. If your phone goes to sleep, the app disconnects fro. The pen and you have to associate the pen to the app. You have to do this every time 2. The pen has difficulty recognizing livescribe Anoto notebooks Still a pissant peoduct that I use because I paid for it. Since Anoto bought this company, the product has declined. It’s just the same one recycled with a new body. No improvements over the one pen and no improvements with the app and decreased selections when it comes to paper selections Why do I have to sour my pen multiple times? If the goal is to bankrupt this the original company then this is an excellent plan. Someone bought this company to eliminate it as a competitor because before Anoto, the products were excellent!

I have been a long time livescribe user but you have totally wrecked a decent product with poor software. Did you even try the app with your hardware? The connectivity issues are horrendous rendering a $100-200 pen inoperable. I’m moving on…hope someone buys your company that is more competent.

I have my Echo II paired with my iPad Pro (current edition), but my recordings and notebooks will not sync. I went to the website help page, but the “helper” app downloads but will not install onto my iPad.

Open the app and it crashes within the first minute. I can’t work fast enough before the crash. Makes my pen useless.

Do not buy the pen or use the app. It never works and customer service is horrible.

It says contact Customer Support but there is none and pen is not pairing to any device. I’m at a lost…

Most of the reviews here are old, and while very valid for the older equipment and software described, their value now may be outdated. I say that having just returned to the brand, buying the current combination of E-2 and Liv+ software. The E-2 first appeared just last year under the new owner. I downloaded Liv+ for android and connected with the Echo 2 successfully first time. Trial recordings of audio and script worked and transferred without a problem and the sound quality was acceptable even at medium recording quality. I found that this pen does, by following the company’s directions, recognize and record on pages in old notebooks some of which I never used between 2008 and 2014 when I gave up on the older products. When the last pen died I’d stayed away from the brand for the past 9 years. I kept up with reviews written by other people with experiences similar to mine, and the old ones in this thread. I had really enjoyed the Pulse version until the OLED fade problem came up; and in a second Pulse, the battery failure. The usability of the Pulse for recording audio and script in practice, then transferring and editing/using the data were excellent. Like many other users I moved on hoping the Echo, then the Sky would function as well, while (hopefully) overcoming the problems I’d seen. But, like may other users I was disappointed by changes in connectivity and storage requiring Wi-Fi and Evernote, for example. Functionality was no better but the overall experience was worse. NOW - with E2 and Liv+ I bought back in. And to this point I am not disappointed. Look for a short update after I’ve used the pen enough to have a better feel for the results over time. JTK in 2023 Sept.

My 3 month old pen started recording phantom stokes ( on not the iOS and windows app, so it’s clear it’s the pen). Reached out to livescribe. Zero response. I get plenty of promotional emails from them, so marketing works but support is non existent.

Be careful, receiving phone calls, or auto-lock cancels your recording and it will be lost forever. you cannot get it back. you have to turn off the phone and auto lock before starting to record if you don’t want to lose your recording. Livescribe is supposed to fix this soon. We’ll see. otherwise I will give them 5 stars. This is a TERRIBLE app. Every single time that I open it I have to pair my pen to it as if it’s the first time. PLEASE IMPROVE THE APP