Loews Hotels & Co

Not sure what’s wrong but the app just keep asking me to sign in again to continue. That was the only message I got. Very informative, not! I deleted the app, it’s pretty useless when it can’t even sign in. NOTE: I used my Apple ID to sign in.

Very “clunky.” Unable to slide screen to choose a date…must click an arrow which takes 30-35 seconds to load 2 months at a time. Takes 2-3 minutes to get to a date 6 or more months in the future. Probably should view ALL the other competitor’s hotel apps to get an idea of how your app should run more efficiently. This is surely a decades old app that needs updating. It’s much faster and more efficient using the full website. Quite frustrating, so I’m deleting your app until you’ve upgraded to a more efficiently run app… as the 5 other hotel apps I currently use on my phone. The hotel apps on my phone are the apps I ALWAYS choose from to make my travel/lodging arrangements. If your app is not on my phone…I don’t choose your hotel.

Downloaded the app to add an existing reservation. Made an account with my Apple account. Unable to edit my profile or add an existing reservation. When I went to the website in a browser, there was not an option to log in with my Apple account. These are critical blockers, y’all need to get your PM to prioritize these fixes to ship ASAP. 💜

I am having same issue. Tried to add a reservation and just keeps saying there is an error even before I add the info.

The app will not let you add a reservation.

Getting error message trying to add a reservation.

Similar to other complaints I’ve seen, you cannot add an existing reservation in the app - seems like basic functionality that should work.

This is not a review against Loews but I made a reservation online through my account but when I went to the app it wasn’t there. No big deal, but when I attempted to add it, I keep getting an error message. Not super helpful to help me manage my travel.