Loop Deposit

Really easy to use and great way to eradicate the problematic waste going to landfill. Couldn’t recommend it more

Keep getting unauthorised when trying to sign in. Can’t get my money back for the empty cans

Purchased Loop items in Tesco, download the app and registered, confirmed my email and tried to log on only to get ‘an error occurred’. Contacted customer service on 2 November who informed me it was an incorrect password . Not convinced as I had only just created the account!!! Next problem - to reset your password you need to open the email in the device the app is on. I don’t do emails on my phone. Further emails to Customer Service stating this, the last one on 2 December and no response!!!! Wanted to reduce waste and give this a try but the app is useless unless I can log on so I have wasted my money on the purchases.

So happy when I saw this at my local Tesco, loads of products I already used but in refillable containers and its so easy to just bring them back and return them before starting my weekly shop. Great way to increase a circular economy

Process has been smooth from the initial sign up. Making an account was easy, so was scanning the item I was returning in store. A few days later the deposit was confirmed and the money was withdrawn to my account within just a few minutes of the request. Lots of parts that could go wrong in the process but so far it’s working great and that makes me more comfortable continuing to use loop in general. Only small thing I would say is the app seems to log me out quite regularly, but it’s easy to log in again.

At last, no more smashing perfectly good olive oil bottles in the recycling bin only to buy new. I hope you can extend this great initiative to more products in Tesco and other stores. I’d love to buy all my household products and food in recyclable packaging.

This is so small step be if we all do something together it big step end of day., and i will definitely use more this product as wish your company grow bigger Thank you for doing this 🙏

A much needed initiative which is very user friendly

I tested LOOP service in France at Carrefour and it’s great for reducing food packaging! Love it!

Such a cool and innovative idea, can’t wait until it expands to more places