Loop EV Charging Network

Loop charging charges 1 dollar to start the charge and then they start the charge. It has stopped charging my car multiple times and would make me pay another dollar to start the charge again.

I’ve been charged twice 20$ back to back . Horrible app.

The most unreliable app and device I’ve ever used. I’m stuck with this charger as it’s in my apartment structure, but I haven’t been able to charge recently. Interface is over complex, auto logs out, charging devices are a coin toss if they’re gonna work that day or not. I’m pretty sure this app was built in a basement with 3 interns.

Hot garbage. The instructions on the charger are different than in the app. Neither worked. Upon trying to pay to start the session, the app says the charger is offline. If it’s offline, why do you show me it’s online? I deleted the app and went home.

Loop charges $1.00 and 50 cents per kw which is way more than charge point. Unfortunately the apartment I just moved into signed a deal with Loop and this is the only option available. I haven’t been able to charge for the last 4 days. Hoping they get it together.

Most useless app in the world. Doesn’t work at all and has been throwing errors for a week. Emailing staff doesn’t work either because they don’t respond. Company deserves bankruptcy

Title

This is by far the worst app I have to use. I only can get the charger to start on its own about 10% of the time and even those times I have to take extra steps just to find the charger because the last couple weeks the app gets an error anytime I try to search for a charger. The other 90% of the time I have to call support to have them activate the charger since the app just doesn’t work.

The app often is not working or wont statt the charging process. The bill is never late though.

There are unexpected errors constantly which is ironic- because that’s the one thing you can expect. 3 of the 12 chargers at my workplace will not start when I plug in. Support says they check the chargers and they are “working”, however, if the charging won’t start due to connectivity between the charger and the app it’s like saying “there’s gas in the pump!” when the trigger to get the gas into the car is broken. It’s useless.