Lowe’s Preload PLUS

The card goes into a locked mode for fraud prevention every time a return is credited back to the card. It takes days to get the card reactivated which holds my funds captive

I put money on and I can’t use card

The customer support, the card, everything about this is a pain in the neck.

App is to hard to navigate And was told I would receive 5% at time of purchase No record of my purchases on the app Terrible app And the 800 number is useless

This is the worst experience I have ever had with a card. I think these guys are really crooks. They blocked my account even though I had a positive balance. They blocked me because I tried one to many times to add money to their card on my account. Now to unblock my account they want me to upload bank statements and copies of my drivers license front and back. You will regret doing business with this company. It is not worth the 5% discount you get from Lowes for using this.

This card and app is absolute trash. This program was rolled out way too early. Features do not work, and the Lowes store has no education on how it works. It does not function well with their system. We were charged for multiple loads that stated on this app that they didn’t process. It took forever for us to get those funds back.

Constantly drops link with bank for card loads Link to reconnect bank never works correctly Customer service is terrible

Lowes destroyed the old system that worked well to put in this system that’s a terrible hassle and wastes time

The login process for this app is horrible. Every time you load the app you have to log in. There is no Face ID, nor does the app save your credentials. You need to verify your email each time you load the app. There are also multiple issues I’ve had with adding team members. The support team for this app is awful. Just a terrible application all around. The design layout in the app is done poorly. Just a bad app.

Lowes is a joke