Lug Live

Sometimes I want to skip ahead or go back to a part and not all the videos have FF or rewind option. Update Feb 2024: app is so buggy. Search feature broken and can’t save anything to favorites (they add then remove and most of my saved favorites are gone). It’s too annoying to use now. July 2024: you can’t search for items and items don’t show up. Only way to view items is by watching a reply. Super annoying because I can’t find anything.

I don’t know what happened during last update but I got a version 1. I can’t see any shows. I have tried deleting and adding back. No help

Since the 13.10.10 update My password (that is def correct) is not working…. Please fix this so I can log in.

I went to open app and it wouldn’t open so I deleted the app and reinstalled it. Now it doesn’t have the hosts but exactly like the LugLife app the only difference is the sales prices. I miss the live hosts with the live shopping experience.

Nice app normally. The app is currently not displaying live comments or purchases. I have deleted and reinstalled.

This new app is so bad, and frustrating! Use to be able to get on and look for what you want, but now you either have to watch every single show, or watch all the replays. Nobody has time for that. It shows you have over 200 products, but you changed it to where we, the customer, can’t see them. I don’t understand why, aren’t you trying to sell the products? Change it back, PLEASE! It took me hours, going back and forth, from reply to reply, just to find three items, which I purchased. However, I won’t be back, unless the app gets changed back to the original, user friendly app that it was. What a shame! Don’t fix what isn’t broken.

It used to be a fun way to shop for LUG items but they decided to change a lot of things, like taking away any freedom to shop on your own time. Forcing people to watch and buy the same ole stale merchandise. They double and tripled most of their prices. No thanks Lug, you’re not a designer bag company.

Used to love this app until they removed the search feature. I often watch YouTube reviews or see posts on the facebook group then head over to the app to find the item and watch the video before purchasing. Without search I would have to know the day and time the item was presented to be able to view the item for purchase. I get so frustrated not being able to find the item I just give up and don’t purchase at all. Guess I should be thankful I am saving money…..

I love the ease of use of this app. The only thing I would complain about, is that sometimes the the descriptions and details aren’t correct. They just need to pay more attention to those small details. For some people, it can be a tiny bit misleading.

My orders said paid but not fulfilled also no store credits even extra points both luglive and lug because I didn’t get a belated discount for my birthday 🎉 for 6 months ago and i have emails from them of my orders but it’s not telling me on shipping therefore when im doing checkout on the app one minute it goes from markdowns to higher prices it’s doesn’t make sense