Map My Customers Route Planner

I used this for 5 months and it has been a headache. Crashes all the time. My notes for tons of my meetings have just disappeared, and I don’t have backups.

I really wanted to love this and I did at first, but recently it’s been crashing SO much. Basically every time that I use it. It stops loading something and freezes and I have to restart the app. Like 20 times a day. 😂 I hope this is a bug they fix but I would maybe hold off for now.

There has been a ton of innovation on the desktop and mobile experiences of this platform. I recommend to any outside sales rep if they are looking for an easy to use tool that provides a ton of upside

I’ve been using the platform for the past year and it has been fantastic. Map My Customers decreased my ramp time in a large territory that I was not familiar with. it’s so easy to pre-plan with the platform and there is nothing better than adding extra stops along the way. they are the only platform in the space that continues to innovate and produce new features that make a difference to reps and leaders. totally worth the price for any outside sales team. it’s also worth mentioning that their desktop experience is fantastic for inside sales reps or sales operations leaders who are looking to optimize territory planning. their product and customer success team are truly a pleasure to work with

Browser based, you know what that means. When you have internet access, it works pretty good. Route planning, notes, and so on…. Without internet connection just shy of worthless. Plan a route go rural with no web service. You lose your route plan. Want to take a quick peak at notes from your last visit or any sales data, not happening. Internet connection aside. Glitches and locks Dailey. If you have new hardware it’s a little more stable. If you are in the city with good service you are still going to have stability issues. Support tries but at the end of the day what can they really do to fix unstable environment(software/coding) and software features that don’t exist that should. I would keep looking and find an offline locally installed application. The desktop software may be great, I don’t know. Mobil version needs to go back to the drawing board and use offline caching of data… maybe that would help with stability..

Your new update is garbage. I lost all my pins. It only lets me track a 50 mile circle. My area is throughout California. I will delete this and go with another system. Thanks

We have been using this exclusively with our sales team it has been great! We love the routes it generates for you, as well as the map leads!

Great tool to keep organized! Finds new business, creat notes, voice to text and syncs with calendar

App crashes. Have to login all the time. My routes tend to disappear and reappear. Needs some major rework. If you put in any new stuff, the update resets it.

All I wanted was a route building app for just me. They want $600 per year for that.