Maps CU

Mobile deposit doesn’t work. The only reason I bothered to get the app was for mobile deposit, and it doesn’t work.

Maps computer algorithm is rudimentary and obsolete. It charges fees when it should have logic that recalculates fees when deposit and charges are made on the same day.

Why was I charged a transfer fee?

Love the features of online banking!! Easy to transfer monies from one account to the other and pay bills as well.

For example, to change the amount of a recurring payment, you must go to the next payment date and change the amount there, rather on the payments page.

I don’t know what happened but now I have to constantly keep entering my password to just get a peek. And can’t scroll or anything or it’s back to repeating the password over and over.

Takes forever to sign you in and then randomly logs you out. Sometimes it’s better than others, but it’s BEYOND irritating!

Constant crashing,

I had to wait through the weekend to visit MAPSCU to see what else needed to take place after an attempted Scam. I immediately called MAPSCU when I realized this wasn’t the business I thought I was in contact with and was greeted by Julie in the Call Center. Monday my husband and I met with Adair Pelayo, Financial Services Specialist at the South MAPSCU location, as I needed to have my debit and credit card replaced. He did that and helped me change the passwords as I was still in an emotional state. I mentioned to Adair that I had a lot of work ahead in changing all our Auto Pay accounts. He said that Julie that I spoke with earlier in the Call Center had changed and updated our account numbers. MAPSCU is our only financial institute by choice due to their support when needed.

Limited features