Maya – savings, loans, cards

I’ve tried registering for this app many times with different devices they ask for otp but i never received any. Password field for registering is always saying try again this is annoying tbh

Slow

Nice

i got unathorized transaction and the response that i got was, they cannot help to do the reversal back to my account

Na withdraw ng kusa yung pera kahit walang otp na natanggap. Nalimas yung pera sa savings account pero walang aksyon pati solusyon

My account was hacked last December 6,2024 and I reported thru MAYA SUPPORT and they give me a solution to temporarily blocked my account to prevent unauthorized transactions. Also they told me that MAYA is not liable to any unauthorized transactions like what the hell! So disappointing after all. this is not my fault after all! they will just closed my incident without the solution! . NEVER USE MAYA ANYMORE! ITS NOT SAFE AFTER ALL AND THEY WILL NOT HELP YOU TO GET THAT MONEY BACK TO YOUR ACCOUNT!

I’ve entered gmail.con instead of gmail.com as my email address. It’s difficult to contact your support team. You need to wait for 10mins to get someone. You have to improve your system. You should add restrictions when users enter their email and we should have it verified before using it as our email recovery to avoid this hassle. Hard to contact you and get it fixed. You should also give us another option to retrieve our account in another way!!!! This is too muchhh!!!!

Close account lang request ko.. Bobo pa amputa

MAYA is better than Gcash in many different ways! HOWEVER, there is no customer care representative to talk to for important matter. AI is not enough! I recently checked my credit score on TransUnion and there is an open credit with MAYABANK that I do not recognize. Contacted their CS and they provided me robotic script which did not answer my question, their CS is like robot as well does not think and no intent to help! PLEASE CONTACT ME NOW AND EXPLAIN THIS OPEN CREDIT UNDER MY NAME!!!!!

Maya Support no longer connects you to a live agent like before, now they use AI and no longer helps if you needed to speak with agent with your concerns. Additionally, i’ve been following up with my case and automated responses take you to support tickets but after submitting documents multiple times and tracking my ticket, it says the ticket number is incorrect. WTFFFF!!!! They took funds from my account after failed transfer notification and funds were not returned to my wallet. i’ve been waiting for 4 days now still no response.