Medallia Mobile 3

Activate Employees Anywhere

Veröffentlicht von: Medallia

Beschreibung

Medallia Mobile is the ultimate tool for closing the loop with customers fast. New role-based dashboards, streamlined workflows, and built-in alerts put real power in the hands of your workforce to take quick action on trends or feedback in real-time.
Listening and responding to feedback becomes a habit when you bring the customer experience to employees at all levels with an intuitive interface and the ability to access this critical information anywhere, anytime:
Role-based dashboards mean instant access to the most relevant, fine-tuned CX metrics for every employee
- Close the loop fast via email and phone
- Call customers back and record call results
- Quick email replies with starter templates, or forward to colleagues
- View, close, or reopen alerts
- Optimized case management actions and ability to assign a case to user and/or role
- Consistent look and feel between mobile and web with common modules that have the same behavior and user-defined filters in both
Self-service administration makes it easy to set up and build dashboards for each role, aligning every employee with their most important customer experience metrics. Users can then view individual customer feedback and see the full context of each response along with related case management activities.
Medallia Mobile 3 is built with the Medallia Alchemy design system to provide a consistent, fundamentally better user experience between mobile and desktop. And support for Single Sign-on, Pincode/Touch ID, and Enterprise Mobility Management platforms makes it easy to manage user access across your organization from one place.
Download Medallia Mobile 3 today to activate your employees everywhere by putting real power into the hands of your mobile workforce.
About Medallia:
Medallia Mobile provides access to the Medallia Enterprise Feedback Management solutions used by Global 2000 companies around the world to track customer satisfaction.
Medallia’s solutions enable companies to gather, monitor, and act on feedback from customers, partners, and employees. Customers include global financial services, retail, high-tech, business-to-business, and hotel companies.
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Screenshots

Medallia Mobile 3 Häufige Fragen

  • Ist Medallia Mobile 3 kostenlos?

    Ja, Medallia Mobile 3 ist komplett kostenlos und enthält keine In-App-Käufe oder Abonnements.

  • Ist Medallia Mobile 3 seriös?

    ⚠️ Die Medallia Mobile 3-App hat schlechte Bewertungen und negatives Feedback. Die Nutzer scheinen mit der Leistung oder den Funktionen unzufrieden zu sein.

    Danke für die Stimme

  • Wie viel kostet Medallia Mobile 3?

    Medallia Mobile 3 ist kostenlos.

  • Wie hoch ist der Umsatz von Medallia Mobile 3?

    Um geschätzte Einnahmen der Medallia Mobile 3-App und weitere AppStore-Einblicke zu erhalten, können Sie sich bei der AppTail Mobile Analytics Platform anmelden.

Benutzerbewertung

4.33 von 5

75 Bewertungen in Vereinigtes Königreich

5 star
60
4 star
3
3 star
0
2 star
1
1 star
11
Bewertungsverlauf

Medallia Mobile 3 Bewertungen

Not great

DamoV13 on

Vereinigtes Königreich

Poor since new format / layout

Not reliable

ivan starev on

Vereinigtes Königreich

Log me out at least once a week. Hard to log in back.

Super!

flying around the world on

Vereinigtes Königreich

Intuitive to use

Go back to the old app

Barney29 on

Vereinigtes Königreich

It doesn’t work bring back the old App

Easy and intuitive

Kareena U on

Vereinigtes Königreich

Found this really easy to understand and use. Can zoom in and out seamlessly- 5 stars!

Not great... and in the end slows you down...

stuckinanapp on

Vereinigtes Königreich

Hard to decide if mobile 2 app or this one is better... the problem is although the new app is much more user friendly in terms of look and interaction... the rest is just painful to use and not thought out from the eyes of the user. Theres so much that could be improved. - cant create your own scorecards anymore. - when you select a scorecard group it doesnt remember for next time - it makes log back in nearly everytime you use it - the replies on reviews automatically CC you in so your inbox gets spammed with useless emails - the ranker doesnt work properly - the dashboard isnt customisable at all which renders it pointless All in all it could be great but its a swing and a miss. By the time you log in several times and search for the things you have already searched for everytime its probably faster to go direct through the desktop/ company extranets.

Worse than 2.0

Nachtloper on

Vereinigtes Königreich

I prefer the old app 2.0 where you can modify and add scorecards. The looks might be better and refreshed but functionality has gone majorly backwards.

Intuitive and easy to use

dav3thebrave on

Vereinigtes Königreich

Intuitive interface and relevant reporting

It doesn’t work well

LERU08 on

Vereinigtes Königreich

Really slow app, opens reviews slowly. Not user friendly as it was advertised

Rubbish

absolute jokes on

Vereinigtes Königreich

Does not work will not accept name or password now can not use old app either as when you login it says download new app now and logs you out

Store-Rankings

Ranking-Verlauf
Kategorien-Rankings
Diagramm
Kategorie
Rang
Top Kostenlos
96
Top Kostenlos
292
Top Kostenlos
430
Top Kostenlos
430

Schlüsselwörter

Medallia Mobile 3 Konkurrenten

Name
Entrust Identity
MyWork 1610 - Reflexis One
Tableau Mobile
University of SUBWAY®
EcoSure TrueView
SubVentory
HotSOS Mobile
Konexus
Qualtrics XM
Experience Management
Workcloud My Work
Zebra Workcloud My Work

Medallia Mobile 3 Installationen

Letzte 30 Tage

Medallia Mobile 3 Umsatz

Letzte 30 Tage

Medallia Mobile 3 Einnahmen und Downloads

Gewinnen Sie wertvolle Einblicke in die Leistung von Medallia Mobile 3 mit unserer Analytik.
Melden Sie sich jetzt an, um Zugriff auf Downloads, Einnahmen und mehr zu erhalten.

App-Informationen

Kategorie
Business
Herausgeber
Medallia
Sprachen
English, Czech, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Russian, Chinese, Spanish, Swedish, Turkish
Letzte Veröffentlichung
3.18.5 (vor 1 Monat )
Veröffentlicht am
Jul 28, 2018 (vor 6 Jahren )
Zuletzt aktualisiert
vor 4 Tagen
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