Meritrust Business

Hoping the new app would send us immediate text alerts when our card is used, not so much. Disappointing.

I just recently joined meritrust, and I can login just fine on any search engine (safari, google, whatever), but as soon as I put the exact same username and password on the mobile app, it says it’s not valid. Why have an app if it won’t even let you log in? And I tried clicking “forgot password” but it always takes me to a white screen and never sends me a new password to try, and my original password still works on the search engines

Greta app enjoy using the app

I am 45 now and started at BWCU when I was 14 years old. Always been a great place to bank.

Suckies app ever seen

I love the credit union. I enjoy using the ITMs, I enjoy going into “my” branch, and I have had a excellent membership experience overall. I can’t stand the app. I’ve waited too long to post this review because I keep hearing that a new app is coming. It’s still not hear. My biggest issue with this app is how difficult it is to make an external transfer. First they hide the option, not in the “transfer” tab, but on another menu entirely. Then you can’t transfer from any account other than your membership account. Then creating the transaction takes a normal number of clicks, and your given an extra box to check saying you’ve read TOS. But wait, you actually have to open the TOS before it will believe your checked box. Click another button to initiate the transaction. But wait, you think you’re done? You are not, you must confirm again before scheduling the transaction. It’s the longest most hidden transaction process I’ve ever seen on a mobile banking app. Very frustrating for someone who makes external transactions often.

i like the app but the interface could be improved slightly (looks)

The app does not give you the right amount hard to pay bill I hate this bank wish I could find a different way

UPDATE (Jan 2023): This issue has been fixed and is working great! ORIGINAL REVIEW (Nov 2022): The mobile check deposit feature works great on my iPad but has been broken on both my wife’s and my iPhone for several months. Regardless of the phone’s orientation, the mobile deposit feature thinks the phone is in portrait orientation and prompts me to rotate my iPhone so I can take the picture despite my iPhone being in landscape mode. Orientation lock is off as well.

trying to make a mobile deposit and every time the screen is blurry and I get a message saying flip your phone sideways to take a picture and then it never works. I’ve tried for three days now. Please fix! I have updated my phone and checked for all updates, and nothing is prompting me to update my phone.