Merrimack Valley ** Mobile App

Me gusta la facilidad de hacer las cosas

My review is everything is clear and precise, since the merge completed I have had no complications or complaints

i can't even get into the app because it's "down for scheduled maintenance" but it's been down for the past 4 days ?

Latest update has an issue opening a calendar to select a payment date when trying to pay a monthly loan payment. Can’t manually enter a date either so the app has become useless.

I have had to delete this app & reinstall it at least 4 times. No matter where I was it would require me to put in a code to access my account, in spite of putting in the correct user name & pass word. A few times I couldn’t get into my account at alll & just delete the app & reinstalled it,Which is what I was instructed to do when I called for help the first couple of times.

Sincerely love this credit union The employees are so helpful kind & polite Also MCVU is on top of any fraudulent charges I couldn’t want more for a credit union

Kerry Fowler is the super Best

Nicest people!

I love having all my accounts in one place where I can clearly see what I need to see. My only gripe is that I only get email or app notifications when the app is open. Which kinda defeats the purpose of said notifications.

I’ve set up notifications to alert me when accounts go under certain amounts. They seldom alert me promptly. Most aggravating example is when I turn app on to check my balance, and a flood of alerts suddenly ring out on my phone telling me that so and so account went under threshold hours ago. I should not need to keep the app open to be alerted in timely manner.