Merseyrail

New to the area. I chose the journey I wanted. There was a list of prices. None of them were selectable or buyable. Tried to buy a ticket in another app. Needs to be picked up at the station. What kind of rail company in the 21st century doesn’t have e-tickets?

I used the app to find the next train - basic! It showed me the later train but not the next one.

What has happened to this app it has gone terrible won’t be using it anymore

The recent intro of electric trains, and poor maintenance resulted in 3 times in 7 days my wife had train delayed for “Points” failures, as she workin in the city and we live on the Wirral if she’s delayed it’s a nightmare to get home 3 hours yesterday alone, why do I blame the app? because the 16.53 train was delayed and my wife was told at 17.40 nearly an hour after the event, she’d walked down from work to the platform to get notified on the platform then the app leaves it over 40 mins to tell her? Whats the point!! Every delay on trains we have had so far this year and it’s been many, the App is way too far behind the event to make other arrangements, it’s a glorified timetable!!

Issues: 1) Search for trains tomorrow after 22:00 - get timings for 07:58!!! 2) why have "later" and "earlier" buttons been removed from search results?

A really useful app is now useless for me. I can’t get the train times for same day of travel. It keeps telling me “oops your travel time has passed”?! I definitely have the correct date and future times entered…

Allows you to set all these stations as home and work etc but dont seem to be offered them anywhere in the app.

Why oh why was this ever changed? I’m at a complete loss as to how to use this now. I don’t travel from my nearest station and apparently I can override my Nearest Station to the one I choose but god knows how. I’ve been going round in circles for weeks. Absolute nightmare of an app. Bring back the previous version. Please!!!!

I have used this app almost everyday for years. Unfortunately almost all the best features have been removed including live departures and live tracking of train journey. If has now become a very irritating app on which to find information that is needed. I can not understand why this excellent app has been ruined.

Terrible app now updated can’t see times