Metro 24x7

Driver bit smelly drove to fast late braking

Some drivers try to charge you by the metre rather than what was quoted when you booked online. They then make you feel guilty when you ask to pay the quoted fare! If the company is advertising these prices and providing quotes on these prices, then drivers should automatically charge these prices and not make you feel guilty when you challenge it and ask to pay the quoted price.

Was on time, very polite man and clean car

On time and very easily accessible through the app. Same driver & Car on both side, she is a absolutely a gem.

The driver was very professional and was a very nice lift thank you

The best app. Very swift response

Brilliant nice journey. Polite driver.

I use metro all the time and was very good till up to a week ago. The app is not letting me book a cab for the next day, has happened a more than a few times now. Please just make it consistent.

Absolutely awful service. This company used to be the best by far, but it has just gone further and further downhill. Getting a taxi even remotely on time is near impossible. You can book 2 days in advance and it still turns up late. The app is completely broken, it randomly signs you out and won't let you sign back in. Signing up doesn't work, "forgotten password" emails never arrive. Avoid this like the plague. No wonder Uber is getting more and more popular in Harlow.

This app should be taken down. When an app doesn’t serve its purpose, it should be taken down. An area will be booked and it will change it to a total different area and authorise then the whole point of booking a taxi will be messed up as you won’t know until your taxi doesn’t show up.