METRO curb2curb

My mom used to pay almost $500 a month in ubers for work which was only a 5 minute drive away! We both can’t drive due to disabilities and this has become our life saver. I truly wish they had this throughout all of Houston and perhaps some day they will. For now, this is amazing for our Black and Brown communities. All the drivers are amazing and sweet to me and my mother. I do not have any complaints! Keep doing the amazing work yall are doing! And keep listening to your communities that we need more stuff like this !!!!

I have been riding metro for about a year. It has gotten me to school, church, friends houses and lastly after school activities. In addition they only make students pay 50cents a ride. Even though someone of the drivers don’t want to be there (and it shows) at least it’s better than paying 30 dollars with an Uber. Therefore metro is a great source!

The system in general needs a revamp. People book rides a week in advance and block the schedule for the first 4 hours of the day. If you need to be at work in the morning don’t bother they won’t be available until after 10 am you will be late for work using this service!!!! Trust me!!! With the amount of people in the city running a bus once a hour makes no sense. I’ve lost my job riding this bus couldn’t take jobs because the bus doesn’t go there. I’ve sat on the side of the rode for up to two hours because the bus is having significant delays.. all metro can offer is a im sorry but never a fix to the problem. Yes metro is cheaper than paying 30 dollars on Uber but you will wait hours to get to your destination

They are constantly doing the best they can especially keeping people inform , how long it will be calling as a reminder. Have gotten to know a few drivers I consider friends and family. They are helpful and don’t get upset or attitude when asking for help.

The app is currently down for some reason and is not working properly. Sorry for the inconvenience

Today’s Friday the 28th Georgia and pick me up at my house 2815 Camelot Ln. drop me at Walmart she was fantastic great excellent thank you bye

100% excellent customer service. Drivers are helpful and very courteous; highly skilled drivers. Professional is the element of service.

Work out for me

If you live in my neighborhood, curbside is so convenient! And the drivers are truly nice!

Thanks for getting us there safe and dry.