MetroConnect Miami-Dade

very good service but I think there should be a better communication service with the driver

I have tried countless times to book a ride through here and the app never works. This app needs to be fixed or completely erased.

I’ve tried and tried I’m never able to get a ride. I’ve deleted and re-downloaded it a couple of times and still doesn’t work. It keeps saying that I’m requesting out of the service time or I’m not in the service zones, I am in the service zone.

Don’t waste your time downloading

Connect is amazing I use it to get my son to and from school

Save and nice trip with Mr. Ricardo

This app has never worked for me. I’ve tried to order rides so many times.

Most pickups will happen 30-45 minutes even one hour after calling. Drivers sit in parking lots not moving 70% of the time. Even if you plan ahead. Map lines are difficult to tell where the borders are making it tough to pick a nearby address for drop off. Drivers do not speak English making it difficult to ask questions about how to better use the service. Free is really free. It was a way better service when you had to pay.

Muy bien servicio!

This app is the worst known to man kind, i ordered a connect, waited for an hour and then was cancelled last minute. I then tried to order a second ride and was told there was no cars available as i watched an empty van pick up the person next to me. It didnt let me book a ride until 6 minutes before closing before cancelling again