Mix With The Masters

Hey, MWTM is great platform, but mobile apps and web app have a few glitches with playback. Offline playback doesn’t work in mobile app. Please fix that.

Or maybe it does work or just takes like 4 hours to download anything. That would be the best thing about this app if it worked. Rn it’s pretty much just the website except you can’t read the magazine so it’s less than the website lol

As of yesterday I can only view the trailer and no other videos. That's also if I'm lucky to sign in. I've successfully signed in twice out of 10 signs. I also thought deleting and then downloading the app would help... It did not

To keep it short and sweet: the app is so bad and buggy, I’ve given up on it and will probably cancel my subscription: If I’m going to pay $350 a year, I expect a functioning app. It’s very disappointing to see Zero effort in fixing the app.

First, the content: The content that’s excellent is always 100% due to the talent being captured. While that sounds like it makes perfect sense, it would be better if that percentage included some contribution from the production itself, which has a pleasing look, but otherwise struggles to be useful, consistent, and even just to stay out of the way of the information being conveyed. It seems mostly like it’s being directed by someone who has a good eye, but practically no sensibility of this content’s actual purpose. Often the talent is explaining something that would be useful to see, and it’s either: not shown, not shown in detail (or from useful angles/distances), or sometimes is shown with different settings (from a different time or completely different video…sometimes not even from that series) or positioning than what’s being discussed. Again, the feeling here is that whoever is filming has no understanding of what’s being discussed, and therefore no sense of what’s important to capture or notate at the time. Details that are included feel like they were captured by dumb luck and hunted down after the fact—which would explain the inconsistency of details. Sometimes a move or a setting will be detailed via a note on screen—for example, what eq moves were just made on a channel—but not addressed at all as they’re made on the next channel/instrument. Basically, if they can figure it out afterward based on what they happened to shoot, you may get that detail; if not, tough luck. I thought this aspect would improve over time as they got their footing and figured out that someone needed to be notating things, or making sure to get coverage, but after several years, that adjustment has failed to materialize. There will also often be obvious audio problems on the production side, which are rare to experience in normal professional productions, but made all the more glaring and distracting, given the context. For just one example, there are numerous places in the relatively new Greg Wells series where the audio is distorting badly as they’re recording, and for a moment you wonder if it’s ruining a good take and how Greg Wells is going to address the technical stumble with the talent, but it goes unaddressed and you realize it’s actually just a failure of the production audio. This happens several times in this series. Aside from those more technical aspects, there’s just not a lot of care taken on small, but important details. For example, I have encoun

You’d expect way better given the high quality educative content and the price tag. The website is great and the content is fantastic, just don’t count on this app to work.

I have to just go on the safari/chrome site to watch anything on a mobile this app doesn’t playback the majority of the time

Mix with the masters has really dropped the ball with this app. You’d think that for the monthly price they charge they would be on top of those glitches. Content is amazing but really difficult to get watch unless you’re in a stationary place. The minute you move from there it’s over. Even the downloaded videos don’t all play. Someone needs to fix this if they wanna keep us as clients. SMH

This app is not functional! You better be on a computer to actually use this product. People are paying too much for this service to have it not work properly most of the time. I’m on an iPhone.

Would like to download videos then watch at a later time when I don’t have access to fast internet, but the download feature is broken. I’m lucky if 10% of my downloads actually complete. Can you prioritize fixing this? Will not renew my membership if I can’t download videos