Mixbook: Custom Photo Books

It’s rare to find an app that makes the shopping experience ever better and more elevated than it is on the website. thanks, you’ve got a new loyal customer!

Paid for expedited to arrive yesterday for someone’s birthday. Still hasn’t even shipped today, and no communication around the delay from their end, I had to check status. Plus their customer service is an AI who can’t actually do anything to help and can’t give any useful information. I would look elsewhere if you are on a time crunch.

This is easily the most shady app and business I’ve worked with ever. This a bait and switch and will be reported to the FTC. Their 100% Happiness Guarantee is completely bogus and not real. Ordered something with delivery date before Xmas, for my aging parents. They were left with no present and its delivery is still unknown. Their customer support policies are the worst I’ve ever encountered. I cannot state strongly enough to use anyone else but Mixbook. Avoid at all costs.

And move pictures around page(s) even trouble deleting photos from page…..

So easy to use and the photos print beautifully!!!

I have never used such an amazing design website. I used it to make a family cookbook, and I ordered 13 for my family. The templates are easy to adjust, you can upload photos directly from your phone, and it’s a perfect balance of easy and detailed. I’ll be recommending this app to everyone!

I’ve been making family photo books for 18 years and last year switched to Mixbook. What a mistake! While the photo uploading is pretty easy, the layouts are inflexible, the stickers are corny, and most importantly they have screwed up the production timing and shipping two years in a row. It’s nearly impossible to speak to a live human and the chat service people are given no authority to really help. With so many other options, don’t take a chance with your precious memories with this subpar company

First time ordering books from here instead of Shutterfly and I made mistake selecting incorrect format for my books. Customer service wouldn’t help me to resolve anything besides giving me less discount code than I already got on my original order. Very sad to keep those books that I am not proud to display and won’t be using this company again.

After much frustration I finally learned how it works. Then everything flowed very smoothly. I just received my book in the mail and I’m very impressed. I chose the lay flat 12”x12” format. Fortunately 95% of my photos were taken using a quality camera and the reproduction turned out really good. The couple of photos I took using my iPhone show their inferiority. It’s a quality, well made book. It arrived ahead of schedule. I am motivated to make other books from our extensive travels. It was a fun project and I’m very happy with the results.

This is the third year that I’ve used Mixbook to create personalized and much-loved gifts for my family and friends. Although everyone seems to carry hundreds or thousands of photos in their pocket (thanks to phones), it seems many people appreciate the ability to easily access, hold, and linger over photos and memories in a tangible form. I appreciate the quality, speed and the options that are offered by Mixbook.