Mobi POS - Point of Sale

The problem was solved quickly with very good support. However, one should not surprise customers with such changes.

good pos system

This system has everything we need to manage our business, we found it really helpful and easy to set up and make changes! We are so happy with MobiPOS, 100% recommended!

I have used many other POS systems and they are absolutely disgusting! Some are very boring or don’t have many features but MobiPOS. OH MY GOD you’ve got stuff from Main POS to kiosks to kitchen displays to customer displays and a whole lot more! Everything just works our staff love it not complicated like a lot of others! This system is a piece of art!!!

Can u add a passcode or pw. So my staff can’t look up how much we make daily.

Pros - good staff UI for inputting orders and KDS - good access to backend data for export - open API (not tested) - seems to have most of the features a hospitality venue needs - owner is also developer (and support?) so if you can get access to him, he will consider building features you need Cons - poor online documentation. When I couldn't work out how to do something, or a feature didn't work as expected, would have to email support and be told "you're not using it correctly". So forced to remember how to use the system, rather than be guided by documentation. - "cloud based" giving you the ability to edit online, but unable to edit if the POS device is not turned on. Not helpful if your business is closed for the evening and you are wanting to make edits overnight. - editing CMS i.e. for updating menu items, is on at HTTP url, which doesn't instil confidence in web security for this feature or other features on the platform. Still requires POS device to be turned on. - csv upload / download functionality has some teething issues that need to be fixed e.g. data downloaded doesn't match data that you'd upload, and product category edits not supported. - not as cheap as it seems - Unable to test all features in 14 day "FREE TRIAL" (need to pay), and - very limited support in Australia (Malaysia based with some lead time to response), so we were forced to pay for a subscription to test the product. - no phone based support - After trialling the product (for 24hrs) and finding issues with some features, and not ready to use the product, response from owner / support: "really sorry, but we have a strict no refund policy." This to us is the biggest red flag in using mobiPOS because the company appears to be more motivated by money with "strict policies" to keep your money, rather than helping the customer. Overall experience Paid to test the product over 24hrs. Didn't find it met our needs or as polished / professional as alternative products, so engaged with support to request a refund, and was told that their policy is to keep the money.

Our restaurant has been using Mobi Pos for the past 4 months. It was so easy to transition across and the staff were extremely helpful.

Would not allow me to continue to report without putting a review in.

This is the Pos software with the most accurate and effective support I’ve ever encountered in decades! Thanks to Mobipos our restaurant increased sales by 200% and counting! Thank you!

I’ve been using so many POS system for my restaurant & found this gem is the most friendly to use & setup. Everything can be done inside the app & very friendly for setting or creating the menu. There is a full guide for using the app on their website which’s most POS didn’t provide. The price is reasonable depends on what you need starting from $10/month. Now, just waiting for the UberEats integration, hope it’s coming soon.