自由鳥 Mobile

I bought a prepaid card, downloaded the Birdie app, followed instructions to register an account and entered my credit card info. The app says that hk$1 will be deducted. My bank shows hk$1 has been deducted, but Birdie did not receive the payment. I tried the WhatsApp service but no one can help me. Their reply was a robotic message saying I should click “Confirm” to complete the process. There is no “Confirm” to click. I tried the process twice and my bank is showing $2 deducted. My prepaid plan still cannot be used. Please help as no one else can help me.

Don't expect any customer service from birdie when you come across issues. Absolutely no support. Email responses from birdie were handled by a pool and they dont read into what was communicated not to mention the delay in response. I kept having to repeat myself and they kept repeating their ridiculous response. It is almost like they enjoy annoying their customer. Bad customer service. Poor customer response attitude.

我在街上要更新才能打開，大佬！ 成67MB，冇理由無端端為你個自由鳥燒數據

麻煩

更新後開唔到app⋯入app又話我知有更新⋯

Every time open the app with full screen advertisements. Very annoying.

FaceID login button has no response. The citi pay with points button is disabled.

搭任何交通工具保證斷線，遊戲就一定冇可能，通話還好。的確只可以話係一分錢一分貨，但我會寧願比貴多150蚊用個正常少少既網絡

非常好用

絕對不建議下載，亦都不建議使用，如果冇CS可言，有問題想問剩係得機械人，乜都話聽唔明，問乜一般問題同基本問題，都冇人可以答到你，真係不了！