MortgageQuestions

I can never long in no matter how many times i try

I would have to say that this mortgage company is very customer oriented. I have had a fair amount of adversity and they have been “on my side“ every step of the way! In my book, they’re Wonderful!!

Have been trying for weeks to open the app and only get a message say Oops something happened, try again later…. App doe not need an update it updated last month. Something must be glitchy in the update I guess

After being forced to change password, now can’t login. Login information is correct because I can still login with iPhone app.

My mortgage was transferred to this company recently and they dont seem like a professional organization to me. Their Helpdesk agents are not well informed. One time the customer service agent even got extremely rude. Would not recommend.

It would let me change the day to June 1st.

Way to long of a process.

Phh company is always helpful. Specially customer service worker are extra ordinary. Philippine’s customer service workers gave extra ordinary service to Phh company in this world. I always found during my called those customer service workers. Please increase their pay check. Thank you and Happy mother day.

It has been impossible for me to make my payments on the website for some months. I have tried Google, Firefox, and Safari. So, it is a relief to be able to make a payment on the app because it is quite easy to navigate. I hope others don’t have the same problem, specially the elder that might have some initial obstacles with apps. Of course, there are many that don’t have this problem.

Great app, very easy to use, love the ability to see balances, adjust payment dates, etc.