MuniMobile

Don’t know why the other reviews are so bad. As a tourist I was able to download the app super easily. Navigation was simple and I bought a ticket in 5 mins.

As a tourist trying to get a bus downloading this app is the only thing you can do if you show up at a bus stop… and yet- try actually buying a ticket and you can have a good laugh.

The app is poor and clunky to buy tickets and to use them on transport. As a tourist from London, I’m looking forward on future trips to Clipper being more like the Oyster card where one card does everything and caps out at a daily value. New York has OMNY which works similarly, please get with it, you are San Francisco, you should be leading the world! ;)

Awful. Took ages to download then wouldn’t even allow us to buy tickets or sign up to the app. Waste of time.

More responsive and easier to navigate in my opinion

Or, walk. The times displayed on this app are consistently wrong, so you ran to catch a train for nothing, and if you think the next one is actually coming in 16 minutes…just be ready for when it comes in 25. There’s no reliability with muni anymore and the cars are hit or miss in terms of safety because they run this system with a skeleton crew of (hardworking good people) who aren’t able to deal with the population utilizing it. If you have to be somewhere at a certain time, take an Uber or Lyft. If you want to see the 2010s SF in real life…take muni!

The old app had a much better user experience. This one is hard to use and makes the experience unenjoyable.

Certain buttons and functions of this app are not working properly with voiceover, wondering it nearly useless to blind people such as myself and students I work with. I have reached out on a number of occasions to file reports, and request that they label the buttons and fix the errors in order to make the app fully accessible to people who are blind and have other print disabilities. , I feel like no one cares and that once again accessibility and inclusion is spelled I N C O N V E N I E N T. Additionally, not an access issue but a practical matter, trip planner does not need to be on the front because I'm guessing 80% of the people using the app already know where they wanna go and just want to pay for their ride. Suggestion, please fix the app so it fully functions when running voiceover. Temporary solution: free rides until we can autonomously and independently use the app to pay for said rides. I am happy to increase the star rating once accessibility issues are fixed.

This app is completely unusable. I purchased and activated a day pass, but the app refuses to show the ticket’s code.

Setup account can’t login even after verification of email. Account already exists with these credentials. Recover password no email received to the verified email. I checked my spam folder. Face in palm. iPhone 15 running 17.4.1