My ATCO Electricity

I had a call about planned outage nothing on Map. Outages showing in my area are a month or 2 old like back to August. What a piece of crap

Loving the redesign.

Use this mostly to report streetlights that are out when I walk my dog. Your update asks for a mandatory field of a site ID? Update makes this less user friendly as the number on the pole is only 6 numbers. Please fix this bug.

I have tried to download and set this up but it will not register. I just get a loop of instructions, download app, enter email, register, get register email, click on activate link, download app, continuously. I have deleted it as a useless App.

Looks like nobody try it before upload it. Exactly like their website for reseating your password it is a loop which bring you to the 1st step.

I receive the email with the activation code. When you click on the link it just opens the App Store. There’s no where to add the code.

Won’t let me connect because need a verification code in email that never gets sent

Wanted to see my usage reports / graphs and my bills. App does not have that so it became way less useful.

The email confirmation doesn’t work. I signed on to the APP went through the steps, got a confirmation sent to my email and got a response that it doesn’t recognize the email. Think I will stay with calling ATCO about power outages.

App will not allow you to validate your email, preventing you from submitting issues (kinda the whole point to avoid sitting on the phone). Very frustrating.