MY J

The worse app I’ve ever used. Freezes all the time. Is slow when it is moving. The concept is great - enables user to see and schedule classes - but the actual usage is frustrating. I’ve deleted and reinstalled the thing 5 times in 4 months. Too bad. Please fix.

The previous way worked. This one doesn’t

There is no way to increase font or change contrast in the app. The choice of background and font color is terrible. Clearly developers did not think about majority of users. They just rushed through design without any consideration. Very disappointing.

I registered following instructions. But the JCc at my location is not shown. What?!

It’s ok to borrow the design ideas from other similar apps.

Whoever designed this app should be fired. For certain things—location info, setting up workshop appointments etc—it works well enough, but it lacks essential links, such as clickable cancellations, telephone contact, specific listings for scheduled equipment use. In addition there are some confusing redundancies. This is the kind of web design that only looks good to the designer but frustrates the user. In short, it’s a mess. Please redesign from scratch.

App lists lanes available but when I try to book it says the slot has already been taken. Followed recommendations from the staff to log out and back it and even tried reinstalling and still face the same issue. Staff eventually gave up and told me the issue is with me.