my MEO - Área de Cliente

my MEO app, the easiest way to manage your MEO services


Main Features:


1. Offers designed with you in mind

See, in our stories, all the offers we designed with you and your family in mind.


2. Elevate your MEO experience

Explore our products, apps and services, inside and outside the home, and have the best experience with MEO.


3. Manages services for the entire family

Check your services or those of your family members, change tariffs or sign up for more services, such as Premium Channels, Netflix, Disney+ and much more.
If your internet ran out before the renewal date, no problem. Buy more net and always stay connected.


4. View and pay your invoice

Check your invoices and keep everything organized in one place. Activate direct debit or pay securely directly in the app.
If you have any doubts, our invoice comparator helps you find out what has changed compared to the previous month.


5. Control your consumption and expenses

At any time, you know what you have available, what you have already consumed and the renewal date for your net, SMS or minutes allowances. Define the limits for extra spending on your monthly fee and which services you want to have active
6. Use the Digital Assistant to save time

Use the Digital Assistant to clarify your doubts, quickly access the app's features or resolve faults automatically. And if you can't solve the problem, contact a human assistant.


7. View your contract information

Consult and update ownership, privacy and billing data. See your contract and loyalty period


8. Check your cell phones PIN and PUK

Check the PIN and PUK of your cell phones and activate 2nd copies of your card.


9. All support channels in one click

Go to your Profile and access all the support channels we have for you. If you need help on a more detailed topic, see the frequently asked questions, participate in our user community or find out where to find our stores and Support Lines.


10. Track the status of your orders

Create requests and check the status of support requests you have made in notifications in your customer area

With my MEO, managing your account and services is easy. Download it now and simplify your life with MEO.