My Portal - Policy Manager

Spoke to Jozene on the app and they were super helpful, really quick and efficient.

Firanah was very helpful over the chat feature. Super quick response time and all felt with in less that 15 minutes ⭐️⭐️⭐️⭐️⭐️

I am disgusted with your company ! You took a initial payment from my bank then tried to put £300 on my direct debit payments which I was not happy to accept ! Should the initial payment not be taken when the customer is happy with the agreement ?!!! I will contact trust pilot and other watchdog companies and let them know what a second rate compare company you are !!! Good riddance !!

Easy to use every option easy to find all info in one screen

This company appears to be impossible to contact direct and hold a conversation with. They consistently hide behind the my portal app. I cancelled two policies with them yet they still try to collect payments from my account. They kept me hanging for an hour recently moving me from one dept to another . Then they cut me off. If they spent time to call rather than send threatening messages they would be more acceptable, very poor.

The policy was very competitive and the advisor was very knowledgeable and helpful. Thank you ☺️

What a great help and extremely fast response to my queries. Thanks Michaela

Avoid using this app, total waste of time. Unable to do anything that requires leaving the app to source details. The app restarts every time you exit making it virtually impossible to make payments too.

Jozene was brilliant, sorted my issue in seconds. 10/10

Very helpful in portal chat, I spoke to an extremely helpful person named Firanah and they were able to answer all my questions and get issues resolved!