My Sun Life HK

I can log in to my account on Web but cannot through this App. It keeps saying wrong account or password. Please have the bug solved.

如題

any refresh or page change, button clicks, take many seconds to load, please fix your api response time and benchmark your db query time

如名👆🏻登入唔到

The apps provide fund related function. Save much more time and convenient.

Good to provide multiple self service in the app like fund switching and claim submission.

很好👍🏻又可以遞交基金更改、賠償申請⋯⋯

This app has had multiple issues. Worked for me only once. The next time I tried to log in, neither password nor username worked. I then tried to reset both by using the “I forgot my… “ options, and both returned “Does not match our records” when I inputted my security info. I will now have to go through the inconvenience of phone line or through my agent, which takes many days. The one time I used the app, the features were not user friendly nor intuitive. Needs a whole rethink. Really disappointing.

究竟有無試過

Keep showing incorrect with their record.