My Xperience Fitness

This app is cool

App is basically useless. Can’t login to my account and the resend email link does not work. Update your app for the love of god

I have tried so many times to have it send a reset link to login and never get one. Guess I’ll be using my original keychain that is falling apart to scan it when I go.

EDIT: I tried updating from the App Store but it said I had the most recent version. Then I deleted and re-installed, and it’s a whole new app! And a pretty good one, too! Something must be messed up with the App Store record, because it never updated (either automatically or manually). I’ll leave my original review below in case anyone else has the same problem. Try deleting and reinstalling. App used to be decent - but now I get errors for almost EVERYTHING. Can’t see classes, can’t see info about my location - I even get an “Oops, something went wrong” error when I try to log out!

As many previous reviews have said, this app is broken for new users as it doesn’t send the password email. I can’t log in to use it if I can’t even sign up for it. Don’t download.

I am a new member and the front desk refused to give me a barcode to sign in. All they tell me is to hit the “forgot password” option but I cannot get a reset link! I have no way of accessing my account.

All this app is good for is showing your membership number to check in. Nothing else works and the UI is atrocious! I can’t see any classes beyond the current day, there’s no filtering so I see EVERY HOUR the gym is open when I just want the group fitness schedule, and the buttons don’t do anything. I hope XF isn’t paying for this app because it is horrible!

Love the gym and the staff but this app is atrocious. Idk if they don’t read reviews or something but they force you to use the app even though for what seems like 90% of people it doesn’t even send the password reset link. Feels like by now tons of people would’ve let them know about it but there’s still no fix. So I guess I’ll just continue telling a staff member my phone number and name everyday🤦🏽‍♂️

Easy to use and navigate. All necessary info about your individual gym is readily available.

How many people need to tell you the password reset does not work? So ridiculous!