MyAmeriben

They must have one poor over worked and inexperienced engineer that developed this app. Good luck getting anything out of this app. Just use the website. It’s better but still pretty terrible.

This app is useless because it is impossible to log in. Login/password is correct when logging in online, but the app continues to get a login error.

Navigating this app is the worst.

The worst insurance site EVER! I keep getting an Error message every time I try to login.

Created an account and I can’t log in on the app or online.

Consistently have issues logging in even when I enter in the correct password. App tricks you into thinking you have the wrong username or password. Will cause you to get locked out of your account after just a few (falsely) failed attempts - not to mention it makes you rest your password (which you can’t do because you are locked out). A real catch 22.

This is the absolute WORST app. Any time I get locked out, it never sends me an email to reset my password. I would never waste my time with this app if I didn’t have to. Horrible.

Northside Hospital should be ashamed of themselves for doing business with a back alley type of a vendor that has an archaic app that serves little value to their network of employees/patients. Pretty pathetic when they turn their back on their own hospital plan members/employees with this nonsense of a benefit manager. Amateurs at best.

They should be ashamed and embarrassed by this app. This is health care app. Broken links, can’t go back to a page so you have restart the app. Menus are confusing and the design looks like a high school cs class made it.

I was able to create my account on the website, but the app’s two factor authentication will not send a verification code to my email address. It will not receive a code from a verification app either. Worthless.