MyCoach: PT In Your Pocket

I downloaded the app and paid for the VIP membership. The programmes wont load and I can’t use the app. Cannot find anywhere to contact for help. Please help.

The app itself is fine, a bit buggy in places and not quite as functional as describe (eg. You cannot move the workouts around during the week as it just bugs out), but that’s to be expected from a young app. The workouts are fine, bit repetitive and change up to frequently for my liking. There is also no “hyrox” section in the learning centre as referenced in every hyrox video. The really bad sticking point for me is the subscription cancellation process is terrible. I signed up by downloading the app and registering that way. Within the app to cancel it just says “you can do that through your Apple Store” but as I didn’t sign up for the subscription via Apple, I cannot. When I looked on their website, there are no links for support/help or anything for cancellation, so I had to message them on Instagram. I cancelled via the link they sent and immediately lost access to the premium subscription that I’ve paid for until this month already, and I’m now waiting on an email response for that to be reinstated. You cannot have a subscription platform, with no way of cancelling, that’s just terrible customer service.

Not impressed with this app and think there are far better for the price (runna if running is your main goal and beyond for weight training: a third of the price for far less repetitive plans which are actually tailored to your goals rather than pre set like MCS.) The workouts are virtually identical each week of the programme which gets boring and repetitive and doesn’t factor in progressive overload, there is barely any change in rep range week to week. Not a huge number of recipes on the app and the ones on there aren’t my cup of tea, haven’t used one. There is no way to change workout days round or skip or go back a week. I used the Black Friday offer and am now tied into a further 3 months at £90 which I won’t use and can’t cancel. Wouldn’t recommend, there are way better fitness apps out there which are a lot more affordable.

I’ve been a part of the MCS community since back in their website-only days and absolutely love all the upgrades including the app! Only reason I knocked a star off is because it can be a little slow to use but all the plans are amazing and it’s so great in the community to know you have others + Ben and Lucy to support and hype you up🤩

For a training app and programme, my coach seems to be best value for money compared to other alternatives on the market. You have so many different courses to choose from, ability to track your progress as well as other features.

This app is brilliant, the difference between MyCoach and other fitness apps is the knowledge and time that's put into this app, Lucy & Ben take so much time to explain things and the Facebook page is a real community which is really motivating!

I tried a couple of other apps before using this one and this app stands head and shoulders above the others. For me it’s the excellent exercises that are fully explained, the great programmes that you can follow and know what you are doing on a week by week basis and the fact that I went from not being able to run to doing 8k in as little as 4 weeks using the Build and Run program.

I love the app so much, only thing I’d like is more flexible plans and also a way to filter by how many days each plan contains 😊

I have been a member of MyCoach for 8 weeks now. My progress is absolutely amazing. I have lost 5kg and look so toned. I’m so happy with my progress! The programmes are so helpful and the VIP membership is so valuable and you’ll learn so much. It costs less than your daily coffee each day as well. You’d really be stupid to not give it a go. You will change your life 🙌🏼

When I cancelled, I immediately lost access, even though I’d paid for the month of coaching.