MyDigi Mobile App

Digi Telecommunications Sdn. Bhd. Malaysia has launched the new MyDigi Telco App, which provides Digi users with a streamlined, all-in-one experience. For prepaid and postpaid phone plans, MyDigi Mobile App is a smarter way to manage your Digi mobile account. By using the quick link buttons, you can pay and manage your phone bills, check internet usage & coverage, top up your internet data, make subscriptions and more! It is basically your personalised data manager and billing app!
Data Manager & Billing App: Pay & Check Mobile Bills and Top Up Prepaid Credit
Pay your prepaid or postpaid mobile bills hassle-free, without having to go to the Digi store with the MyDigi app. You can pay your bills with only a few clicks, no matter where you are.
Download past and current billing statements of your phone plan to monitor and keep track of your mobile bills.
Do you have a shortage of prepaid credits? Is your prepaid phone plan about to expire? To keep in touch with your loved ones, simply reload or topup your phone credit with the MyDigi app.
Depending on the quantity of online prepaid reload you buy, you'll get more Internet data, call time, and credits.
Check Internet Usage, Network Signal & Coverage, & Switch Internet Package
Check your internet usage, access and coverage, located under the “Internet” section, as displayed on the homescreen. The data quota and data usage are displayed side by side to give you a clear picture of how much Internet data you consume and how much you need. You can also use it to check the areas that can give you the best network signal.
Digi users can also view how many days remain till their phone plan or Digi postpaid data quota expires or is renewed for the next use cycle.
If you wish to check your other numbers' mobile data usage, go to the side menu, choose your phone number, and the usage information for that number will be displayed.
When your current prepaid or postpaid data package expires, you can switch to a new one using the MyDigi app!
Internet Top Up and International Roaming Passes:
Is your mobile data plan insufficient? You can buy Internet add-ons that are suitable for your usage and budget.
The add ons range from basic Internet access to more intensive entertainment (games, music, and videos), as well as larger data purchase options for general use.
The 'Buy Add-Ons' tab on the homescreen or the 'Box of Surprise' page in the app can be used to purchase add-ons.
Simply select the country to which you will be traveling before subscribing to a roaming Internet package.
Once you have made the purchase, using it as a hotspot for your other devices or gadgets will be easy.
Support Section
Under the “Support” section, users can find the available FAQs under the "Self Help" common questions should the need arise.
If you cannot find the answers you need, you can navigate to the "Get In Touch" section to raise a ticket to MyDigi's agent for any inquiries.
You can even check the status of your ticket raised under “My Case Status”.
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Unlimited High Speed Fibre Home Internet Broadband Plan, paired with our amazing WiFi router!
Malaysia's best value fiberhome broadband plan. Access your fiber internet and broadband connection data usage, internet consumption and pay bills using MyDigi App.
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Digi EKYC App: Self-Registration and SIM Card Verification/Activation (Prepaid & Postpaid)
With the Digi App’s Electronic Know Your Customer (EKYC) feature, it’s easy to activate your prepaid or postpaid SIM card. Just tap on ‘Activate SIM’ to begin. Now, everyone can enjoy Digi’s excellent coverage and fast data plans!
To learn more about the MyDigi app, simply log on to https://www.digi.com.my/mydigi-app or https://www.digi.com.my/support/help-center/mydigi-app/box-surprise to access specific topics on the MyDigi app. Enjoy an all-new app experience on MyDigi today!