MyEnergy Mobile

I’ve never had trouble until today.. I tried to log in and it says I need to update.. when I did I can’t log in.. tried to get new id and it says I’m not a customer. Plus when I look at the information it says my electric company is in South Carolina.. I’m in Kentucky, no wonder it won’t work!!

No matter what I try, website password doesn’t work on app.

Tried it but went back to using web site on my iPad. Deleted the app.

Can’t login to the new app the old password doesn’t work please fix or tell me how to get in

This app has been great up until today. I’m trying to log in but it’s saying my version is not compatible. Press ok to update but then there is no updated version. Ugggghhhhh

App does not work.

This app DESPERATELY needs an update. As the primary method for paying my energy bill and viewing my usage graph on the go, this app needs to be updated to support modern devices. I’m worried that a software update or two will render this app incompatible. I urge Palmetto Electric to support their app development and provide a modern day tool.

This app worked great until I had to notify them that I had a power failure!! Now that notification will not go away even though the power has been restored for days... Very annoying!!