MyLife by Irish Life

To be honest I have not used it for a while am using Fitbit mostly. I found it quiet good but I just tend to forget that it’s there you could do with sending out a daily reminder to use it or even weekly cross sharing with the likes of Fitbit would be good but for those that don’t have a Fitbit device this is excellent Brian I also find it slow to sync my steps otherwise it’s a brilliant motivator for moving

I find the app is not recording all workouts and this seems to be a common discussion on the boards also. Seems to be a major flaw steps removed etc very disappointing especially when you are involved with a community incentive.

Kept telling me code was incorrect. It wasn’t. Tried to log in multiple times. Have deleted now.

I couldn’t even start using the app, mobile phone number verification failed completely. I tried to type the pin 3 times, every time it said the code is incorrect. I can assure, I can copy 6 numbers from text message to the app. But it kept saying it is incorrect. Now I can’t even log in to delete my data / account from the app!

For some reason the step and activity tracker does not track all activity and some days just will not sync with the fit bit properly

06.01.2023: no points awarded for completed goal. I've actually completed the goal twice (added it in late December and removed it the first time when completed on 1st January as I thought there may have been an issue with the change of year). Added it a second time and completed it today and no points awarded. PREVIOUS ISSUES Points are not being awarded for sleep and tracked activities since 27/03/2022. Emailed Customer Support and was told that this was because I had earned the maximum number of points for activities and sleep for the points earning period, 01/04/2021-31/03/2022. This is incorrect as there have been a couple of weeks during the earning period when I didn't earn the maximum number of points for both (you can earn points for sleep and activities a maximum of 5 times over a 7-day period that runs from Monday to Sunday). Have emailed Customer Support again… UPDATE 04/04/2022 Customer Support replied with the following : "I can see our system has updated over the weekend and any points you earned have now been added to your account correctly." The first half of the response appears to be correct (the issue has been fixed and points for sleep and activities are now being awarded again since 04/04/2022) But the missing points for sleep and activity earned from 27 March-3 April still haven't been added to my account!

The APP It is extremely inaccurate, miscalculating sleep , steps taken , surely this can be improved , considering it could be beneficial if it actually worked

There isn’t as many goals in particular fitness ones which is disappointing. Also with regards to other goals e.g. alcohol awareness no points are awarded on completion of some of these type of goals other goals don’t track what you have done e.g. will say 0 out of 20 for a goal even though you have started and progressed in this goal. New layout not as easy friendly as last layout

Will there any update soon? It doesn’t look like a app and it crushes continously.

The app does work for iPhones, I cannot track anything for my goals, there is no way to input anything. A real shame!