MyLiveRewards

Live! Casino is committed to providing a clean environment for all our guests to enjoy. When a guest violates our cleanliness standards, they will be subject to a cleaning fee. Management holds the right to deny reentry to the property until restitution is paid in full. This is the Code Of Conduct for the casino, now lI left the casino to go to get my car, now coming back , they said you not allow, I was like why, they said you use the bathroom outside the casino floor, now you mean to tell me men can do this all the time, the Chairmen did it, oh he’s an chairmen but I have a weak bladder and you want me paid $300 to an open ground where the ground is dirt, oil, gas is all over it, Humiliation to me around your staff had your people laughing at me, Discrimination at the fullest and I will see Marylive in couple.😢

Always having to delete it and reinstall it because it either crashes or it can’t retrieve player data. Just like Live, it created a really good concept then decided to get lazy and cheap with it. Simply awful and frustrating.

I was playing the slots at live and I finally got a bonus! The bonus paid $0 for 10 free spins. I contacted the Maryland Lottery as instructed by a slots manager and the customer service rep suggested I had a gambling problem instead of explaining why the “bonus game” paid $0. It’s a bonus so it shouldn’t come up if it doesn’t mean anything. Anyways, after I complained and they basically said I had an addiction, they also took away my $15 slot credit I received weekly. It’s not a lot I know, but I feel it’s a personal attack. I stopped at customer service the last time I went to acquire about the free slot dollars and she didn’t have a clue why it stopped. She wanted to give me a number to marketing, I didn’t accept it. Now the app is offering me a $5 dining credit ( $5 won’t buy anything) and under the $5 dining credit is a 1800 number for gambling anonymous. This shows you how these people really think and work. They entice you with lights and possibilities and then cheat and make you think you’re the problem.

I’ve never had a problem with Live! They have the best promotions, best slots, events and their payouts here is great just like their customer service. I received a 3 day complimentary room here and I am very impressed! Very beautiful indeed! The view is amazing as well. Very relaxing, and peaceful. What have your casino done for you lately? Ha I can tell u what mines have 😎

This app always has problems. Log in but then it cannot find user data. I have to go to Live’s website in order to log in and see my stats.

Doesn’t work.

I’ve been trying to use the app for years and it NEVER works. When I try logging in all it says is “unable to get player data”

Cannot sign in or book rooms at the Philly location. Lots of bugs always resets and can never can rewards promised on room rates.

I have downloaded the IOS version of the Live Casino app-at min 3 times- it oscillates between web and mobile when using features like booking dinner reservation. Delays in retrieving account info, guys it’s still not a smooth experience for users- I presume unless you are onsite at the casino. Otherwise, it’s hit or miss. Suggest you have experienced mobile application testers do more software testing before deployments.

I’ve registered and everything but it won’t show me anything. It keeps giving me an error message. How can I fix this?