MyNYCERS

This is what we depend on to get access to our hard earned pension information and it works like a $1 broken toy. Shameful!!!

Ive been trying to complete a buyback application for 7 months, and they only now tell me I need a form 321 and that it will take almost 2 years to do it. And who knows what they will say in two years. It’s time to lawyer up.

Can’t update the app

This app is just as bad as NYCERS is.What would you expect from them.These are the same people that managed your pension..

Something wrong with this App, I am able to get in but access any information , kept on getting error messages to contact NYCERS , contacted. them several times , but tech ever called back , I am still in limbo .

Can you add Face ID login?

Can’t believe they still have not fixed the problems this app has, poor rating and nobody seems to care.

This app is a joke. I have been trying to register for a year and still haven’t been able to get approved.. I will have to go in person to have someone help with the issues regarding this app. Meanwhile, payment from my check is being made to my retirement account every 2 weeks

For the amount of money that Nycers spends on management, one would imagine you could have an app that works in largest city in the United States. It is horrible.

App always crashing and now it’s telling me about new features coming soon for the past 2 weeks!!