myORCA

Never been in a city so strict about people paying for transit. You could give us discount but you're so greedy and we hate it.

Very helpful :) I can add money to my Orca card or buy passes with no problem. Very happy with this app. Thank you. I won’t have to go to the transfer station to add money anymore. I will never have to worry about transportation again. I love that I can do this on my phone. Saves me a trip.

And just do open payment for Seattle area transit. Fails repeatedly to do autoloass on correct payment method when you have more than one saved. Along with littany of other problems it has, it's time to just junk it. Why create yet another barrier to transit usage. If you want farebox recovery those joke of a link station ticket machines and this app aren't the answer.

I try creating an account and it says my email is already used. So I try get help finding my password and it says that email isn’t registered. You’d think Sound Transit would prioritize this app as a way to attract and retain riders but the UX and other reviews suggest they don’t care.

Easily to worst app I’ve experienced in a while. Mind numbingly slow, functionality makes no sense, menu items are unclear, way too many steps for basic account functions. And still not even sure that I can pay with the app. Just terrible.

I have to manually lookup and copy/paste both my email and password. App won't accept password automatically entered by password manager.

App lets me add funds to my card but won’t let me see what the available amount is. This should be a very basic function. “You have load only permissions. This means you do not have the ability to view this card’s E-purse balance”. This makes absolutely no sense

The app is unstable. Suddenly quits working, can't add payment method, can't add money. Waste countless hours with this app. I rate it a zero.

Bought a card using the Orca app for a Seattle Trip. The card linked to my app seamlessly which was actually pretty cool. So, why bring the card? I hate physical cards. Oh, wait. Orca doesn't work with Apple Wallet and you can't pay using the app? I still rode the light rail sans payment, once. My protest ride. Paid into my account for the trip. Now that preparation is useless. So annoying and so archaic at this point. I'll buy another Orca card, hold a physical one, and I'll cancel my other one. I'm not mad... mostly I'm just disappointed.

The top priority feature is tap to pay but it’s missing.