MyPaymentVault

Just not functional or useful and card gets declined everywhere worst idea ever to get a prepaid credit card!!!

I created an account with my computer. I try to log in to the app with my username and password and it says “Bad credentials” I try the “forgot password” and it wants my card number and postal code, but the app doesn’t open my keyboard, only the number pad.

You cannot enter your Canadian postal code and it does not recognize your user name. Do not download!

When registering, I am asked to enter my postal code, but there is no ability to enter letters. Help!!

NEGATIVE REVIEW BC WHY ARE THERE ALL IF THESE NEGETIVE REVIEWS AND YOU HAVEN’T RESPONDED TO ONE OF THEM??! NOT ONE?!!!?

I’m done attempting to input my data. The app stinks!

If I could do no stars I would, the customer service is horrible and they lock you out of your card for any reason. I hate that the City of Philadelphia has given me this card instead of my original direct deposit form. Please do not use this card please!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

After the recent update changed to Payment Vault my login stopped working. When trying to reset my Password I never get an email and using the in app system to reach customer service doesn’t work. It’s been over a week and I have yet to hear back to regain access to my account.

The app doesn’t seem to have a button to transfer funds, which is one of the main reasons I log in. I have to log in on a desktop browser to transfer funds. Logging in on a phone browser doesn’t work at all.

It was set up my wrong email and I can’t register the account