myPLDT Smart

The app keeps logging me out for no apparent reason.

This app needs serious updating when you compare it to current apps. It’s so old and has not been updated in 3 years, going on 4 because it’s already the end of 2024. Even the UI for entering the birthday is weird. The whole UI/UX feels ancient like I’m using an iPhone 1. Also, I cannot even add my second account. It says service is unavailable or something, then instructs me to call defunct PLDT/Smart hotlines (which we al know aren’t in use anymore since they moved to Messenger). Not sure if the app is confused that I have two accounts under the same name and birthday.

Kakadownload mo pa lang hindi na gumagana. Sana tinanggal niyo na lang sa app store.

This app has potential but it seems that it is the back burner of marketing. UI/UX feels like it was done by a non-user hence the anemic state of the app.

Is this app is essential? Napakauseless!!!!!

poor service no one to talk with bad costumer service

If there’s a rating lesser than 1 star, I would definitely give this stupid app a negative 5. The issue that was raised by the last customer a year ago hasn’t been addressed yet until now. What a joke!

Grabeh. This app has been so very difficult. It keeps logging me off even if I enable the biomitrics. Now I when I logged in, My pldt account is deleted. I don't even know how much is my bill. This app is worser than Globe One app.

You cant register or login your account.

MyPLDT in web offers google login option. Your app does not.